Download our ESG Report and find out where we are in our sustainability journey and how it impacts the world around us.

“Infobip’s ESG policies and achievements are going from strength to strength. We are working hard to create a lasting impact beyond our operations. As the market leading communications platform, we are dedicated to nurturing a more inclusive and sustainability driven ecosystem. Looking ahead, our unwavering commitment to engineering excellence, responsible innovation, and a focus on ESG principles will continue to be the cornerstone of our success.”

Silvio Kutić, CEO at Infobip

In 2023, Infobip aligned with global best practices in carbon
management and reporting. Infobip is committed to setting a carbon target with the Science Based Targets Initiative (SBTi) by 2025 and has adopted the Task Force on Climate related Financial Disclosures (TCFD) guidelines.

The company also developed a global environmental policy, which helps raise awareness of such issues inside the business and across the supply chain while minimizing its environmental footprint.

We measure our carbon footprint in line with the Greenhouse Gas (GHG) Protocol by recording emissions from across our value chain, as well as monitoring direct and indirect energy consumption by the company.

We are all about creating meaningful connections with our people, our customers, and communities, but while we love technology, we also care about people. Infobip is making a meaningful impact in communities worldwide.

The firm donated nearly €165,000 and over 170 laptops, monitors, and other equipment to support more than 100 projects. Our Social Impact Program reflects our deep understanding of the complex challenges facing communities worldwide and combines financial support with volunteering and targeted initiatives. These efforts included
environmental initiatives such as tree planting and support for botanical gardens.

Infobip established an employee led Diversity, Equity, and Inclusion (DE&I) task force to ensure that these issues play a prominent role in the business. Infobip also launched a global training program on DE&I topics, with over 3,165 attendees worldwide, to guarantee that all employees feel safe and respected.

In 2023, over 11% of employees worldwide volunteered more than 800 hours, showing a deep rooted dedication to community engagement across various regions. This included over 170 managers volunteering in the Vodnjan area, alongside contributions from internal organizations like the Solidarna Foundation and international organizations such as the Red Cross.

Alongside Infobip’s four pillars, transparency, integrity, and respect underpin Infobip’s strong governance in all business operations. In 2023, Infobip carried out a materiality assessment to identify critical reporting and strategic issues. In the coming year, the assessment will be updated in line with the Double Materiality requirements outlined in the European Sustainability Reporting Standards (ESRS).